Home Alone

I had my first big real-life test in Spanish and I failed it… miserably. At the time, I didn’t realize that it was a test nor did I know what would happen if I didn’t pass. If I had known, I surely would have concentrated harder. I would have asked her to repeat the question again and again until I understood. I would have even swallowed my pride and asked her to speak in English. Most likely, though, I just never would have answered the phone. But I didn’t realize the consequences so, when the phone rang, I bravely and boldly answered, foolishly thinking that I was ready for such a big feat.

Ever since my arrival in Spain, the phone has scared me. I try to avoid answering it at all costs, leaving David to answer the “Spanish phone”. It scares me to the point that, for the first several months, if David was in the bathroom when the phone rang, I would let the answering machine pick up – up until the time when David, unable to understand what the big deal was over answering the phone, scolded me after missing an important phone call. After that, I started answering but would then immediately run the handset to the bathroom but usually to little avail. Time after time, it ended up being a wrong number. One time, the guy on the other end of the line was so adamant that it was the right number since he couldn’t understand why I had kept him waiting if it wasn’t that David had to explain that I don’t speak Spanish and had to nearly hang up on him just to get rid of him.

So normally I wouldn’t have answered the phone except that I was home alone and we were expecting a call from the phone and internet company. We were waiting for them to come to install DSL (in the meantime, we’ve been using a 3G card provided by the company that works but is, overall, slower), so even though I didn’t understand the lady as she rattled away in Spanish, I heard the word “internet” and assumed that she was calling about the DSL. I further assumed that she wanted to see when I would be home so that a technician could come and started to supply her with the information that I thought she wanted to know. But, in reality, she and I were having two separate conversations because what proceeded was a whole lot of confusion and then she put me on hold. Surely she was going to find someone who could speak English. But when she returned, it was still her. And it was only her. And, now she was trying to say goodbye, but nothing had been arranged, no appointment had been scheduled. So I frantically asked if someone was going to come and, now that my brain had had a bit more time to switch to Spanish mode, I was able to make out more of what she was saying. She was asking when my husband would return to which I responded, “Not until next week, but I’m here.” And then she thanked me and hung up.

I was still confused about what actually had been communicated during that incomprehensible phone call and remained that way for about 10 seconds until suddenly I heard a beep and noticed a new SMS message on the phone (apparently, they can send text messages through your landline). And what I read filled me with dread.

“Vodafone informa: A partir de este momento tienes desactivado el servicio.” What?! I had done no such thing. I had barely said a word to her! How could I have disconnected our service?! Was it true?? I urgently looked at the 3G card, but when I noticed, with horror, that the small blue light was blinking (David had told me that when it blinks, it means it’s disconnected), I knew that, at last – and unfortunately – I had understood correctly. I quickly tried to make sense of the situation. The phone was still working, and I desperately scrambled for the number to call back, but, before I could find it, the phone, too, went dead and, in big black letters, informed me that only emergency calls could be made. Well, this was an emergency for me, but most likely would not be considered one by the police department. I refrained from making a call.

The whole experience wouldn’t have been so traumatizing – after all, we had already survived a moment of internet outage in Torrevieja – except for the fact that, just two days before, my parents had returned to California. And David had gone with them. (He has to return once a year in order to keep his green card valid. I, meanwhile, had to stay put because, at the moment, I am still trying to get my residency card and, technically, have overstayed my 3 month tourist visa. I would have no problem re-entering the US, but could potentially have problems returning to Spain.) I was already reeling with sadness after having to say goodbye to all of them at once and, now, no longer even had a phone or internet to connect with them.

Furthermore, I had consoled myself that I would spend the time alone to work on my freelance writing and study Spanish, but, without internet at home, it suddenly made my freelance work ten times more difficult. Fortunately, the library has free WiFi but is barely open on the weekends and closes for siesta during the week, leaving me three hours in the afternoon to wait for it to reopen. Plus, the signal isn’t strong enough to make calls with my handy MagicJack in case I need to do interviews. As for my Spanish, the traumatizing phone call certainly motivated me to study, and I have increased my vocabulary to include the words for “stroller,” “mop,” and “mirror.”

I have since learned – after going to a Vodafone shop and getting the employee to call Vodafone for me – that the service has been disconnected permanently. Apparently, they were calling to confirm the change of address and when I couldn’t confirm because I didn’t understand, they went ahead and disconnected it. And now only David can set up a new account. Since I haven’t yet been able to get my residency card, I haven’t yet been able to put my name on our bank account and therefore am powerless to open an account of my own. Meanwhile, David has tried calling from the US, racking up more than $20 in charges, only to continuously get disconnected before being able to accomplish anything.

To make matters worse, our phone and internet are not the only things that stopped working when David left. The washing machine all of a sudden decided to stop draining and the day after David and my parents left, the electricity went out. It turned out to be a building-wide problem and fortunately came on again not too long after but not before I experienced a moment of pure panic as I realized that my whole existence, practically, was contingent on electricity. I couldn’t make coffee, I couldn’t take a warm shower, I would be in darkness after 6pm. And, then the sun – which has been shining brightly since we moved to Altea – went away and the winds picked up and a storm moved in, making a trip to the library an outright physically impossible task. (I tried twice and couldn’t even make it up the street before getting drenched from head to toe and abandoning the mission!) And then, just when I thought it couldn’t get any worse, I discovered that we have a leak in our apartment. But there’s no way to report it to anyone because I don’t have a phone, and, even if I had a phone, there’s no way to talk to anyone because, as I was sadly reminded of just a few days ago, I don’t speak Spanish.

I bravely thought that I would be ok on my own in Spain. But I’m very clearly realizing that I’m not. What an ironic twist of fate for David to be in California meeting our new niece and seeing my grandmother and for me to be trapped in Spain.

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10 responses to “Home Alone

  1. Wow, you need to catch a break, and soon. I am amazed at this, but I guess not surprised as I could see this happening to me. I was going to get vodaphone here for my cell, but went with TMN for cell and all home stuff and I DO NOT speak Portuguese so I always say fala ingles and no fala portugues so they know right away I speak english, not portuguese. You are way braver than me to try and speak with them. I hope it gets taken care of, and quickly!

  2. OMG Sara, I am so sorry all this is happening! When it rains it pours, literally and figuratively! I hope all is well now and that your phone and internet are running smoothly. All will work out dear friend…you will most definitely look back on all of this and laugh quiet a lot someday.

  3. Hang in there, Sara!

  4. Poor Sara! So sorry to hear of your misfortunes! Hopefully, there is resolution quickly and you will be back in contact soon! Take care!

  5. Hey Sara!!! I can relate whenever Wendell’s Dad calls and starts rambling on in Spanish thinking I understand 🙂 Be encouraged, take one day or one moment at a time, and look at this as just an opportunity to appreciate what we often take for granted 🙂 Hope we can see you soon!!!
    Love you!!

  6. I know this is not my blog but this is a complete disaster for me too! Not knowing where or how you are is torture for me & I want to sock it to that evil Vodaphone lady who has brought upon this disastrous state of affairs! Feeling helpless…….

  7. Oh no! How frustrating to be in a situation where you’re so powerless I hope this all gets sorted out soon. Can you get a prepaid SIM card for now? I used those a lot when I was abroad…

  8. oh man, Sara!! that really sounds like a nightmare… but adversity makes you stronger! and hopefully now you’ll study up more on your Spanish!! I remember when I was in Hamburg with Alex and I felt trapped everyday as well, not wanting to answer the door and feeling so helpless and lost staying at home. I had to force myself to get out and explore the city by myself. hope you’re doing well and miss you!

  9. Thank you for all your support, everyone. The weather has cleared up, the library is open, I’m back in touch with friends and family. Unfortunately, the laundry is piling up… But today is a new day! 🙂

    Melinda, I’m not braver… just stupider! Jules and Niki, thank you for sharing your own struggles. Francine, pre-paid SIM cards do exist but are a bit expensive and I didn’t know how to go about using it as a router (David would have known…). Coral, your books provided solace and company after the family left! Thank you!

  10. So so so sorry, girl! But happy to hear it’s turning around…I would have been totally panicking too…You’re a ball of courage! Hang in there and hopefully, David will be back soon and Coral will come for another visit…

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